Current Servicing Levels
Respected & Reliable Service Team
Service is the cornerstone of DS Business Solutions model. We have invested heavily in technology to support our customer service team and are constantly looking at ways to improve and ensure all our customers receive the best service levels in the industry. Our dedicated team not only offer a personalised service but also a highly trained, professional support infrastructure.
With offices located in Glasgow and Derry/Londonderry we can support your business regardless of size, location and structure. Clients can be confident of professionalism, quality products and exemplary service at all times.
What makes us special
- Locally based team of engineers
- Automated meter reading collection
- Personal dedicated account engineers
- Full service audit trail
- Manufacture accredited engineers
- Real time toner replenishment
- Large stock holding in Scotland and Ireland
- Service helpdesk
What our Clients say
“Excellent service levels, the best that we’ve experienced from your industry. Always incredibly responsive to queries and quick to arrive on-site. What’s most pleasing is that DS Business Solutions will go above and beyond to deliver for our needs.”
“DS Business Solutions always go above and beyond for us across every area of their service delivery – this is despite us knowing ourselves that we’re not the most lucrative of clients for them due to our needs being limited. This is testament to their commitment to their customers.”
“DS Business Solutions are a phenomenal company to deal with and operate with nothing but outstanding efficiency and integrity. Their engineers are highly skilled and competent – they’re a joy to work with and we’re happy to have them as our preferred supplier.”
“After being faced with a huge financial burden from dealing with another supplier, Gerry Strain of DS Business Solutions has taken onboard all of our issues, worries and concerns and resolved everything entirely for us. As a nursery, we can now focus on what matters most, educating our children, in the knowledge that we have an incredibly honest, ethical and trustworthy partner for our printing needs and requirements. Their service is incredible and nothing is ever too much trouble for them.”
“There are partnerships and there are true partners of a business. DS Business Solutions have been a true partner to us, overseeing many projects and assisting us above and beyond our expectations every time. The service that we receive from them is personal, to the highest possible standards and to an incredible level of efficiency. We would highly recommend them to anyone seeking a true print/solutions partner.”
“What is special about Gerry Strain and his staff at DS Business Solutions is that their customers needs and servicing is their priority. We feel valued as a customer and their service team go to extraordinary lengths to ensure that we are looked after. DS Business Solutions are an extremely honest and trustworthy partner of ours.”
GET IN TOUCH TODAY
Send us a message and one of our dedicated company representatives will get back to you. Whether it’s initial discussions or finalising orders, we are here to help with any query.